Insights · IT costs

How much do managed IT services cost in Riyadh? 2026 prices in SAR

Typical managed IT and IT AMC prices in Riyadh, what each level includes, what drives the cost, what is usually extra and how to compare quotes.

By Rob CrossleyReviewed 20 October 20265 min read

The short answer

Most Riyadh businesses pay for managed IT per user, per month. As a guide, essential support costs around SAR 250–500, managed IT and security SAR 500–900, and an enterprise service with a 24/7 security operations centre (SOC) SAR 950–1,500 per user per month. Hardware, software licences and one-off projects are usually quoted separately. Regulated firms should also check that the provider can meet SAMA, CMA or NCA requirements.

Key points

Pricing is usually per user per month, under a managed service agreement or an IT annual maintenance contract (AMC).
Guide ranges for 2026: SAR 250–500 for essential support, SAR 500–900 for managed IT and security, and SAR 950–1,500 for enterprise with a 24/7 SOC.
Hardware, licences and projects such as office moves or migrations are usually extra.
Check whether a quote includes VAT, which is 15% in Saudi Arabia.
If ECC applies to you, remote managed security monitoring must come from a centre fully located in the Kingdom (4-1-3-2).

Typical managed IT prices in Riyadh (2026)

These are Cre8 IT’s guide prices per user per month. They are not a quote: your price depends on the factors further down this page.

Level	What is included	SAR per user per month
Essential support	Helpdesk, device monitoring and patching, basic antivirus	250–500
Managed IT and security	Everything in Essential, plus Microsoft 365 administration, cloud systems monitoring and stronger cyber security tools	500–900
Enterprise	Everything in Managed IT and security, plus 24/7 SOC as a service	950–1,500

Hardware, software licences and projects are usually quoted separately. See what an IT AMC in Riyadh covers.

How providers charge

Per user, per month. The most common model. It scales as you hire and covers each person’s devices and accounts.
Per device. Useful where devices are shared, such as in clinics, warehouses or reception desks.
Annual maintenance contract (AMC). A fixed yearly fee for agreed support and maintenance, often paid monthly or quarterly.
Ad hoc or blocks of hours. Cheaper on paper for very small offices, but with no monitoring or prevention, problems tend to cost more when they arrive.

What drives the cost

Users and sites. More people and more locations mean more devices, accounts and network kit to look after.
On-site support. Regular visits to your office in Riyadh cost more than a remote-only service.
Hours of cover. Business hours support is cheaper than 24/7 cover.
Security tooling. Endpoint detection and response, email security and a 24/7 SOC are the main step up between levels.
Compliance work. Firms regulated by SAMA, the CMA or within NCA ECC scope need more evidence, reporting and reviews.
Starting point. An untidy environment may need a one-off onboarding project before the monthly service starts.

What is usually extra

Hardware such as laptops, firewalls, switches and WiFi access points.
Software licences, including Microsoft 365, unless your agreement says otherwise.
Projects such as office moves, cloud migrations and network installations.
Specialist work such as penetration testing.

Ask each provider to list what is in and out of the monthly fee, so you compare like with like.

Managed IT or an in-house team?

An in-house engineer knows your business well, but one person brings one set of skills and one person’s working hours, and you still need cover for leave and specialist tools. A managed service gives you a team, monitoring around the clock at higher levels, and security tooling you would struggle to buy alone. Many Riyadh firms combine the two: an internal IT lead supported by a managed service provider.

How to compare quotes

What exactly is included per user, and what is charged on top?
What are the response and resolution times, and are they in the contract?
Is on-site support in Riyadh included, and how quickly can an engineer attend?
Who runs security monitoring, and is the centre located in the Kingdom?
What reporting and evidence will you get for SAMA, CMA or NCA reviews?
Is there an onboarding fee, and how long is the contract?
How do you get your data and documentation back if you leave?
Does the price include VAT?

For the regulatory side of choosing a provider, see choosing and overseeing an IT provider in Saudi Arabia. For a price based on your setup, ask us for a free estimate.

Sources and further reading

Last reviewed 20 October 2026. Prices are Cre8 IT’s guide ranges for 2026, not a quote. Regulatory points are general information, not legal or regulatory advice.

Written by

Rob Crossley

CEO, Cre8 IT

Rob Crossley is CEO of Cre8 IT, a Dubai-born managed IT and cyber security company that has supported businesses across the UAE, Saudi Arabia and the UK since 2012. Cre8 IT is certified to ISO 27001:2022 and ISO 9001 and is a certified Microsoft Partner.

FAQ

Frequently asked questions

How much do managed IT services cost in Riyadh?

As a guide, around SAR 250–500 per user per month for essential support, SAR 500–900 for managed IT and security, and SAR 950–1,500 for an enterprise service with a 24/7 SOC. Hardware, licences and projects are usually extra.

What is an IT AMC?

An annual maintenance contract: a fixed yearly fee for agreed IT support and maintenance, usually covering the helpdesk, monitoring, patching and site visits.

Are hardware and Microsoft 365 licences included?

Usually not. Most providers quote hardware, software licences and one-off projects separately. Ask each provider to list what is in and out of the monthly fee.

Do regulated firms pay more for IT support?

Often, yes. Firms regulated by SAMA or the CMA, or within NCA ECC scope, usually need stronger security tooling, in-Kingdom monitoring and more reporting and evidence.

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