IT support in Saudi Arabia

IT support in Riyadh, wherever your team works.

Cre8 IT is a managed IT support company in Riyadh, supporting organisations across Saudi Arabia. We tailor our services to your business: Microsoft 365 and Google Workspace support, hardware, software, networking and cybersecurity, backed by engineers in KSA, the UAE and the UK.

24/7 emergency support

Round-the-clock help when something breaks, not just in office hours.

Proactive monitoring

We watch and maintain your systems so problems are fixed before they slow you down.

Strategic IT planning

Technology roadmaps that support your growth rather than hold it back.

KSA, UAE and UK

Local engineers and one team across all three regions.

Managed IT support & AMC

Your dedicated IT department, at a fraction of the cost

Our flexible Annual Maintenance Contracts (AMC) come with 24/7 emergency support at a fixed monthly rate tailored to your requirements, frequency and budget.

Our friendly, knowledgeable engineers take proactive responsibility for your network, hardware and software, connected devices, virus removal, backups and recovery, and contingency planning. If something does go wrong, a qualified technician resolves it in person or remotely through our helpdesk phone line and ticketing system.

How we work with you

Support that fits how you work

We offer fully remote services through to full-time on-site engineers.

Remote helpdesk

Reach us by phone or our IT ticketing system and get a qualified engineer on the problem quickly.

Scheduled on-site visits

An engineer at your office for the duration you choose, to keep everything running smoothly.

Dedicated on-site engineer

A full-time engineer embedded in your team, acting as your own in-house IT department.

What we can help with

IT consultancy

Tailored IT solutions, designed around you

Good conversation starts with good listening. Like fine-tuning an outfit, we evaluate your current setup, then suggest improvements and streamlining opportunities to help your business perform better.

Our qualified engineers provide a seamless solution and a bespoke proposal, so you know exactly what you are getting.

Data backup & storage

On premise or in the cloud, always available

Securing your data is the most important investment you can make. Data can be lost in many ways, and the consequences for a business can be severe.

We provide backup and storage solutions that align with your business strategy and operational obligations, with a variety of on-premise and cloud options so your data is secure and available whenever an incident arises.

Backup options

Our backup and disaster recovery services include

Fully managed backup and disaster recovery (BDR)
Ransomware protection
Local and offsite storage
Compliance and data retention
Business continuity planning
Disaster recovery planning

Disaster recovery

Get back to business, whatever happens

Data loss and IT downtime can cripple any organisation. We enable, host and manage your data backups and provide a comprehensive disaster recovery plan (DRP).

Whether the challenge is a cyberattack, a hardware failure or human error, we will get your business back to normal operations swiftly and efficiently.

IT support for Microsoft 365

Microsoft 365 support from certified experts

Cre8 IT is a certified Microsoft Partner supporting businesses in Saudi Arabia, the UAE and the UK. Our trained engineers help customers every day with setting up, managing and maintaining Microsoft 365.

We can support your existing licence subscription, or help you buy licences when you are setting up a new business or adding a user.

Our Microsoft 365 support includes

User accounts and group management
Microsoft Teams support
SharePoint support
OneDrive support
Outlook support
Domain set-up
Email hosting
Monitoring

Cloud options

Cloud services & virtual desktops

Stay competitive and cost-effective in the cloud

Remote data storage lets your team work as efficiently as larger competitors, collaborating on secure shared documents wherever they are. We help you decide where your data should be hosted, so talk to us about your regional requirements.

Choose public cloud with a standard hosting package, or private cloud hosting that keeps your data securely under your control.

Need to grow without buying new computers? Rent virtual desktops: you and your staff log on from anywhere with an internet connection to reach email, browser, Microsoft Office and your key applications.

Captive portals & social WiFi

A guest WiFi experience that works for your brand

Manage every step of your guest WiFi experience, from login methods and beautifully designed splash pages to branding, promotions and advertising.

Our cloud-based solution is an overlay to your existing WiFi infrastructure, so no extra hardware is required. Set-up is quick and everything is managed through an online portal.

What you get

Branded splash pages
Social and custom login methods
Promotions and advertising
Data capture
Works with your existing WiFi
Managed through an online portal

FAQ

IT support questions

Do you provide IT support in Riyadh?

Yes. Our Riyadh office is in Olaya Towers (Tower B, 29th floor) on Prince Mohammed bin Abdulaziz Road, and our engineers support organisations across Riyadh, KAFD and the rest of Saudi Arabia, remotely and on site.

What does managed IT support include?

A helpdesk you can reach by phone or ticket, proactive monitoring and maintenance, support for laptops, desktops, network and servers, Microsoft 365 and Google Workspace administration, backup and recovery, and cyber security, with 24/7 emergency support.

Do you offer on-site IT support or only a remote helpdesk?

Both. Choose a remote helpdesk, scheduled on-site visits for the days you need, or a dedicated engineer working full time in your office.

Can you support businesses outside Riyadh?

Yes. We support organisations anywhere in Saudi Arabia through our remote helpdesk, with on-site visits arranged when needed. If you also have offices in the UAE or the UK, our teams there can support them too.

How much does IT support cost in Saudi Arabia?

As a guide, managed IT support from Cre8 IT costs SAR 250–500 per user per month for essential support (helpdesk, monitoring, patching and antivirus), SAR 500–900 with Microsoft 365 administration, cloud systems monitoring and stronger cyber security tools, and SAR 950–1,500 for enterprise service with 24/7 SOC as a Service. The exact price depends on the number of users, devices and sites, on-site time and the level of security. Most clients choose a fixed monthly IT AMC; tell us about your setup and we will send you a free estimate. Our Riyadh IT pricing guide explains what drives the cost.

Ready to take the hassle out of IT?

Tell us what you need and an engineer will get back to you. New startups and non-profits can book a complimentary 30-minute consultation.

Find us

Offices in Riyadh, Dubai and the UK

Riyadh, KSA

Building 3074, Level 29, Tower B, Olaya Towers, Prince Mohammed Bin Abdulaziz Road, Riyadh 12213

+966 55 231 4475

info@createit.sa

Dubai, UAE

Office 4103–4106, BB1 Mazaya Business Avenue, JLT, Dubai

+971 4 447 6050

info@cre8it.ae

United Kingdom

Gryson House, The Grove, Pontllanfraith, Blackwood NP12 2EQ

+44 330 236 9911

info@createtg.com